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Fares: All fares including taxes and service charges are
non-refundable.
Credit Card: You agree to authorize the ticket issuer to charge your credit
card number the amount that is shown as the Grand Total.
Flight Reconfirmation:
Outbound and return flights must be reconfirmed with the relevant airlines
at least 72 hours prior to the commencement of that leg of the journey
unless specifically informed otherwise by that airline. We accept no
responsibility for bookings cancelled due to non-compliance with rules set
by that particular airline. We also take no responsibility for any flight
rescheduling en route.
Passports/Visas/Health Requirements:
We are very happy to inform you of current travel documentation requirements
if you so require. It is your responsibility to ensure that you meet the
passport, visa, health requirements of the countries you wish to visit and
those that you transit (even if it is for a plane change). Many countries
require that your passport should be valid for a period of (a minimum) six
months from the date of arrival into that country. We accept no
responsibility if you should be denied boarding or deported due to
non-fulfillment of the above.
Insurance: We strongly recommend travel insurance to cover you for
cancellation, health, baggage etc.
Cancellation / Changes If you need to change or cancel your travel plans, it
is your responsibility to notify us in writing of such a request. These
tickets are discount tickets, which have restrictions on them and may be up
to 100% non-refundable and non-changeable.
We charge a service fee for any changes or cancellations to fares. In
addition to our charges, most airlines also have a penalty or cancellation
fee for any changes or cancellations to fares. Please ensure you read the
flight rules for the fare selected as airline charges are notified in those
rules depending on whether you wish to cancel or change your flight. If you
are holding a booking for which a ticket has been arranged and you do not
notify us in writing of your desire to cancel, this will be treated as a "no
show" and could result in you losing all that you paid.
Lost Tickets: If you lose your tickets, it may be possible to re-issue them
for a fee. The amount payable will depend on the circumstances of the loss
and how close to the travel date you discover it. However, not all tickets
can be re-issued; which is another good reason for ensuring you have
sufficient insurance cover. Tickets will be dispatched to you in accordance
with your instructions and we accept no responsibility for their delivery.
All airfares and taxes quoted are subject to verification before your ticket
is issued. We reserve the right to advise you of any adjustments prior to
issuing the ticket. If the price has increased, you may decline the
reservation and cancel without penalty. Once your ticket is issued, regular
cancellation and change fees apply.
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